Additionally, customer have access to more than 100,000 ATMs (VisaPlus, Visa Electron, MasterCard, Alto, ATM Bersama and ATM Prima) and millions of ATMs worldwide connected to the Visa, Mastercard, Cirrus networks.
PermataBank has won various service excellence awards in the category of Commercial Banks and Sharia Business Unit Banks. These include the Banking Service Excellence Award 2017-2023 by InfoBank magazine in collaboration with Market Research Indonesia, the Top Digital Company Awards 2022, the Silver Award from Top 100 Most Valuable Brands from Magazine Investors, the Gold awards from Asia-Pacific Stevie Awards 2022, the Gold awards from Marketing Excellence Awards 2022.
Also, rank 1 in the Satisfaction, Loyalty & Engagement (SLE) Award 2022 from Infobank Magazine Through the Corporate Social Responsibility empowerment program for people with disabilities, PermataBRAVE won the Padmamitra Award 2020 at the National level from the Ministry of Social Affairs of the Republic of Indonesia.
As a digital innovation pioneer in the Indonesian market, customers are able to experience comprehensive digital services such as the mobile banking super app, PermataMobile X, with more than 200 features, internet banking PermataNet, Permata e-Business, Permata QR Pay at more than 300,000 merchants, point of sales at more than 20,000 merchants, API banking with 200 types of API, Blockchain Trade Finance technology, call center services with Interactive Voice Response and Artificial Intelligence Voice Recognition. Customer may also experience the Digital Model Branch in selected areas in Indonesia, which provides simple, fast, and reliable experience.
For further information regarding PermataBank, please visit permatabank.com
