The ASR membership comprises Classic, Silver, Gold and Platinum tiers, and with every tier upgrade, members will receive more benefits such as bonus points, complimentary room upgrades, airport transfers as well as early check-ins and late check-outs. Platinum members will also get greater rewards, receiving 5,000 bonus ASR points when they complete their stay by 31 May 2022.
ASR members currently enjoy a slew of benefits, from buying cash vouchers or a package for their next stay or for their loved ones, to leveraging the ASR Elite Status Match and CapitaStar-ASR Points Exchange programmes that allow them to gain more perks or upgrade their membership tier.
Registration for ASR membership is complimentary. To sign up for a membership or for more information, please visit: here.
For more information on ASR’s ‘Endless Travel Possibilities’ celebratory promotions, please visit: here.
Delivering a ‘phygital’ experience with Discover ASR mobile app
Since the launch of the Discover ASR mobile app in October 2020, ASR members have been enjoying greater conveniences and flexibility when booking and staying with Ascott. ASR members can search for deals, manage their membership, purchase and redeem ASR points, perform mobile check-in and check-out, and make contactless payment.
In line with the expanded channels for guests to earn points from their stays, ASR members can view and manage their reservations made through email, phone call and walk-in as well as redeem their points for these reservations either via the app or at the front desk.
Other features in the app include allowing guests to customise their stay by sharing their pre-arrival and in-stay requests; earn ASR points if they opt out of housekeeping service as part of Ascott’s Go Green initiative; and share feedback on their stay through a pulse survey in the mobile app.
Guests staying with Ascott can also access the in-app social wall and private messaging features which allow them to interact with fellow guests or communicate privately with the serviced residence’s front desk.
Stay at Ascott for a peace of mind with Ascott Cares
ASR members can also rest assured when staying with Ascott. Ascott is the first hospitality company in the world to offer its guests global access to a comprehensive suite of telehealth, telecounselling and travel security advisory services.
In a global partnership with leading health and security services company International SOS, Ascott provides these complimentary services as part of its enhanced Ascott Cares commitment to provide stringent hygiene and safety standards, wellness support and implement sustainable practices.
The enhanced Ascott Cares encompasses Ascott’s overall commitment towards caring for its guests, its staff and the environment.
About The Ascott Limited
The Ascott Limited (Ascott) is a Singapore company that has grown to be one of the leading international lodging owner-operators. Ascott’s portfolio spans more than 200 cities across over 30 countries in Asia Pacific, Central Asia, Europe, the Middle East, Africa and the USA.
Ascott has more than 78,000 operating units and over 57,000 units under development, making a total of more than 135,000 units in over 800 properties.
