Alila Jabal Akhdar Welcomes New General Manager on Board

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Alila Jabal Akhdar, Oman, is pleased to announce the appointment of Mr. Karl Marshall as the hotel’s new General Manager. Mr. Marshall joins the Alila family in Jabal Akhdar with more than seventeen years of experience at Hyatt. He has been with the Hyatt group since 2006 and after multiple Sales & Marketing and operations roles in Australia and Dubai, Mr. Marshall was appointed to the position of General Manager at Hyatt Regency Dar Es Salaam in 2014, followed by Hyatt Regency Johannesburg in 2017. 

On his appointment, Mr Marshall shared, “I am absolutely delighted and feel honoured to be joining the team at this landmark Oman resort. Alila Jabal Akhdar is held in the highest respect in hospitality. With its spectacularly unique location, focus on wellness, sustainability and truly authentic Omani hospitality, the resort is a true icon within our industry.” 

The resort’s dramatic setting and luxury facilities, combined with access to the best of the region’s hikes, stargazing and geological wonders, make it one of the best and most loved Oman resorts. In 2019, Alila Jabal Akhdar was proud to be recognised by travellers and the travel industry, hitting highs throughout the year with a number of awards and accolades. 

Top 10 Resorts in The Middle East – Condé Nast Traveler Readers’ Choice Awards 2019 

After a record 600,000 voters rated their favourites out of nearly 10,000 hotels, resorts and destination spas worldwide, Alila Jabal Akhdar was delighted to be voted amongst the top 10 resorts in the Middle East, and one of the three best in Oman. 

Winner of Oman’s Leading Boutique Hotel 2019 – World Travel Awards 

The World Travel Awards serve to recognise and celebrate excellence across all sectors of the global travel and tourism industry. This prestigious award is considered the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire. 

Top 25 Hotels Middle East 2019 – TripAdvisor Hall of Fame 

“Closer to heaven”, “Magical, “Just perfect!”… These are just some of the words guests have used to describe their stay at Alila Jabal Akhdar in TripAdvisor reviews over the past year, reflecting what makes the resort a TripAdvisor traveller favourite. 

Loved by Guests ‘Most Wanted’ Award 2019 – Hotels.com 

The Hotels.com Loved by Guests global awards celebrate the properties that guests are excited to talk about. The awards are given to the “best of the best” partners – those who go the extra mile to delight travelers. Hotels.com experts analysed millions of verified guest reviews and ratings to find this year’s most loved properties and, with an “Exceptional 9.8” review rating, Alila Jabal Akhdar is thrilled to be feeling the love! 

EarthCheck Silver Certification 2019 

Alila Jabal Akhdar also aims high when it comes to taking a lead in sustainability and is proud to have achieved EarthCheck Silver Certification in recognition of its environmentally sustainable operations. EarthCheck is widely regarded as the world’s most scientifically rigorous environmental benchmarking programme designed specifically for the travel and tourism industry, measuring key indicators such as energy and water consumption, total waste production and community commitment.