Voted ‘Asia’s Leading Serviced Apartment Brand’ for the fourth consecutive year.
CapitaLand’s wholly owned lodging business, The Ascott Limited (Ascott), was the biggest winner amongst serviced residence players sweeping 11 accolades at this year’s World Travel Awards Asia & Oceania. Ascott received the top accolade of ‘Asia’s Leading Serviced Apartment Brand’ for the fourth year running. It also bagged the ‘Leading Serviced Apartment Brand’ award for Hong Kong, Indonesia, Malaysia, and the Philippines.
Voted by industry professionals and travellers globally, winners of the annual World Travel Awards are recognised as hallmarks of excellence. At this year’s event held on Saturday in Vietnam, Ascott was conferred the following awards:
Asia’s Leading Serviced Apartment Brand 2019: The Ascott Limited
Asia’s Leading Serviced Apartments 2019: Ascott Jakarta
China’s Leading Serviced Apartments 2019: Ascott Raffles City Chengdu
Hong Kong’s Leading Serviced Apartment Brand 2019: The Ascott Limited
Hong Kong’s Leading Serviced Apartments 2019: Somerset Victoria Park Hong Kong
Indonesia’s Leading Serviced Apartment Brand 2019: The Ascott Limited
Indonesia’s Leading Serviced Apartments 2019: Ascott Kuningan Jakarta
Japan’s Leading Serviced Apartments 2019: Citadines Shinjuku Tokyo
Malaysia’s Leading Serviced Apartment Brand 2019: The Ascott Limited
Philippines’ Leading Serviced Apartment Brand 2019: Ascott The Residence
Philippines’ Leading Serviced Apartments 2019: Ascott Bonifacio Global City Manila
Mr Alfred Ong, Ascott’s Head for Global Operations, said: “Receiving the highest honour at the world stage among our peers is an affirmation of Ascott’s quality properties and exemplary customer service. Being voted by industry professionals and our customers as the best serviced residence brand in Asia speaks volume of our team’s dedication in ensuring that our guests are well-taken care of. From providing consistency in our services and products, helping our guests to immerse in the local culture, to recognising them through Ascott Stars Rewards programme, we want our customers to feel at home in whichever city they are with us. We will continue to push the boundaries of excellence and set new benchmarks for the hospitality landscape.”
Ascott continued to hold the title of ‘Asia’s Leading Serviced Apartment’, with Ascott Jakarta receiving the award this year in place of Ascott Raffles City Chengdu. Ascott Jakarta is located in the city’s main business and shopping area, also known as ‘The Golden Triangle’. The 204-unit luxury serviced residence is a 15-minute drive from Merdeka Square where travellers will find museums, theatres and exhibition halls dedicated to Indonesia’s rich history and diverse culture. All six Ascott properties recognised with ‘Leading Serviced Apartments’ this year have garnered multiple wins across the years.
In June this year, Ascott also brought home seven accolades at the World Travel Awards Europe ceremony including Europe’s ‘Leading Serviced Apartment Brand’ for its Citadines properties for the fourth consecutive year. Earlier in April, Ascott was accorded three accolades at the World Travel Awards Middle East ceremony, including Middle East’s ‘Leading Serviced Apartment Brand’ for the fourth year running.