JW Marriott Hotel Jakarta donated 345 books to support underprivileged children at a local landfill community

“The moment of Global Customer Appreciation week is certainly a fantastic opportunity for us not only to appreciate our customers, but also to give back to our community. Through our Spirit To Serve activity, our associates were able to raised money and donated 345 children’s books and other basic supplies to support the community at Galuga landfill in Bogor, West Java. We do hope our humble contributions could help to improve the well-being of the community,” said Karan Berry, General Manager of JW Marriott Hotel Jakarta.

Marriott’s Global Customer Appreciation Week is an annual event where the hotel’s associates involve in various different activities such as customers visit by Executive Committee members, reception dinner, which all dedicated as a token of appreciation to customers for their great support to the hotel. In preserving the company’s ‘Spirit to SERVE’ values, on the day three of Global Customer Appreciation Week, associates of JW Marriott Hotel Jakarta visited an underprivileged community of Galuga landfill in Bogor, West Java, where the associates collected 345 children’s books and donated through the mobile library of Emmanuel’s Foundation (a local NGO). The Mobile Library Program provides library facilities and books to disadvantaged communities. The program aims to provide access to books, improve literacy and promote interest of reading from the early age. In addition to the children’s books, associates also donated up to 150 goodie bags of school supplies, 50 children’s floor mats and 52 packages of basic supplies (e.g. rice, sugar, cooking oil, instant noodle, tea, coffee) for the local community at the landfill.

In addition to the donations, the hotel’s associates went beyond their call of duty and spent a day filled with exciting activities such as storytelling, coloring and origami with up to 65 underprivileged children from the surrounding area of the landfill.

The event was also supported by some of the hotel’s corporate clients such as Aqua Danone, VIT Levite, Frisian Flag, Unilever and Pepsi Co who donated various food & beverage as well as cleaning supplies to the local community.

The activities were aimed to show the hotel’s commitment of giving back and spirit to SERVE, which is one of the core pillars of the company. Marriott International’s social responsibility and community engagement are few of the main pillars of the company; not only does it benefit the communities in the diverse areas where we work, but also strengthen the entire culture of doing business with our motto of “Spirits to Serve Our Communities”.

JKTJW - Spirit to Serve 3 - Global Customer Appreciation Week 2015

The goal is to SERVE the community

S – for Shelter and Food: Addressing housing and hunger needs, particularly in times of disaster.

E – for Environment: working toward a greener, healthier planet.

R – for Readiness for Hotel Careers: educating and training the next generation.

V – for Vitality of the children: aiding sick and impoverished children

E– for Embracing Diversity and People with Disabilities: providing opportunities especially through the workplace.

Associates of the JW Marriott Hotel Jakarta have gone beyond the call of duty by proactively involving themselves in various programs with the spirit to serve. One of the efforts initiated by associates of the hotel is to support these children by providing them with necessities such as education and training. At Marriott, we believe that community engagement does not only benefit the society but create opportunity for our associates to connect directly with the community.